1001 Durham Ave South Plainfield, NJ 07080 | 908.941.5456
We are looking for talented and dedicated individuals for our team. If great ideas inspire you, perhaps there’s a place for you at PuraCap. You’ll enjoy a challenging environment, terrific colleagues and all the opportunities your drive and initiative can handle.
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|Job Title:||MIS Support Specialist||Job Category:||Exempt|
|Department/Group:||MIS||Reports To:||Managing Director|
|Location:||Franklin, KY||Job Grade:|
|Ensure proper knowledge of computer hardware and software along with the knowledge of different computer languages and computer operations in a way end users can accomplish business tasks.
Receive, prioritize, document, and resolve end user issues.
Use Help Desk Request tracking tool to record and keep track of end user service metrics.
To perform the job successfully, an individual should demonstrate the following competencies:
Action Oriented - Enjoys working hard. Is action oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with a minimum of planning. Seizes more opportunities than others.
Time Management - Values time and uses it effectively and efficiently. Concentrates efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.
Peer Relationships - Can quickly find common ground and solve problems for the good of all; Encourages collaboration. Can represent own interests and yet be fair to other groups. Is seen as a team player and is cooperative. Easily gains trust and support of peers.
Functional /Technical Skills-Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Quality and Compliance - Adheres to standard operating procedures, defined practices & regulations. Attentive to detail & accuracy with optimal speed & volume. Committed to excellence & continuous improvement. Produces work that is right the first time, always with the customer in mind.
This position has no supervisory responsibilities.
Office environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is frequently required to stand, walk and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
TRAINING AND EXPERIENCE:
Bachelor Degree in computer science or 5-6 years equivalence experience in IT. Operation of personal computer systems and related application programs, diagnosing hardware and system failures, installing hardware and components. Correcting basic networking problems and preparing programs for special applications. Basic telecommunication skills.
Knowledge in Computer systems and operating systems such as SQL, Windows NT, 2000, 98, XP or 7, MS Office, etc. GMP knowledge. Knowledge of 21 CFR Part 11 as applicable to GMP Laboratory environment.
Incumbent must be fluent in English, with a strong, thorough, and concise written and verbal communications skills and above average computer literacy (MS-Office). Excellent technical writing skills are required. Incumbent must posses’ strong mathematical skills to facilitate the interpretation of the programs evaluated. The incumbent must be very familiar with the different computerized system implemented throughout the Division. Superior Computer literacy is required.
The incumbent must be able to work in a team-based matrix environment.
PuraCap Pharmaceutical LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
If interested in applying for any of the above positions at PuraCap, please send your Resume / CV to firstname.lastname@example.org